Uber to have booking kiosks and on-ground assistance to customers in Chennai Airport

Uber, the world’s largest on-demand ridesharing company that has transformed the way people move around in cities, has today announced a partnership with Airports Authority of India to make it easier for riders to get a ride at the airports at the tap of a button. The service will be operational in the airports in Kolkata, Chennai, Bhubaneshwar and Pune in the next couple of weeks.

Through this partnership, Uber aims to make it even more convenient and reliable for riders to get an Uber at the airport, making travel seamless and hassle-free. Uber will set up booking zones at the airports, where even those who do not have the app will be able to book a ride. There will be a dedicated pick up zone outside arrival terminals, on-ground assistance and clear signages to guide travelers to their car for pick up.

The Uber app will also enable riders to get specific pick up instructions – like terminal and door number – to reach their Uber driver. This feature further helps optimize pick up experience for both riders and drivers partners.

Here’s what riders will find at these four airports:

  • Riders at the airports will be able to book an Uber from designated kiosks at the domestic and international arrival terminals, to avail a hassle-free ride
  • Clear and dedicated signage will direct riders to the pick-up location for their Ubers
  • On ground assistance to direct riders to the car pick-up zones
  • Uber driver-partners will have dedicated parking spaces to make pick-ups more convenient – this will also make ETAs shorter for riders

Featured Image Source: Murali Krishna Kumar

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