Tamil Nadu Police has launched new citizen services in the form of online facilities to share case documents with victims and for lost document reporting.
Chennai City Police took to their facebook page with details on this initiative.
With a view to enhance service delivery to the citizens, Tamil Nadu Police has introduced two new online facilities through Tamil Nadu Police website(http://eservices.tnpolice.gov.in) namely sharing of road accident case documents with victims/ accused and Lost Document Reporting.
Online sharing or road accident case documents with victims/accused
This facility is being launched to help the victims of road accidents to get their insurance claims settled expeditiously. The victims, accused and legal representatives of the deceased of the road accident cases are eligible to avail this facility. The users will get access to the documents based on their mobile numbers registered with police during the course of investigation. A nominal fee Rs.10/- per document will be charged that is payable online by using net banking. Additionally, a copy of the downloaded document will also be automatically sent to the e-mail account of the user. The process of integrating this service with Common Service Centre(CSC) in progress and the citizens will be avail this service through CSC also in due course.
Lost Document Report(LDR)
The online facility to report the loss of certain documents is also being launched and made available to the citizens through police website free of cost. The objective is to simplify the process of lodging complaint to police about the loss of certain documents such as (a) Passport, (b) Vehicle Registration Certificate, (c) Driving License, (d) School / College Certificate, (e) ID card. The user would be authenticated based on the OTP sent to his/her mobile number. Any one of the government issued photo IDs like Aadhar, PAN, Driving License, Voter ID needs to be uploaded for identification. Once the required fields are submitted, the Lost Document Report (LDR) will be generated instantly with a unique reference number. Simultaneously, a copy of the LDR document will also be sent to the e-mail account of the user.
A provision has been given on the website to verify the genuineness of the LDR by the document issuing authorities. Though no enquiry is caused by the police on the complaint lodged, giving false information to police is a punishable offence.